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Customer Service:

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21. Online Customer Service
Provides 24 hour online customer service for online businesses who lack in house resources. Test web sites and offer multilingual live support.


http://www.dmsupport.com/                  Hit: [10]              Apr 14, 2004    


22. Parago, Inc.
An eCRM-based promotional management company. Enable companies to establish relationships with customers before, during and after the sale.


http://www.parago.com                  Hit: [12]              Apr 14, 2004    


23. Phone Pro
Telephone skills training. Testimonials, course descriptions, client list, staff biographies, and contact information.


http://www.phonepro.com/                  Hit: [11]              Apr 14, 2004    


24. Precision Response Corporation
A provider of technologies and programs that emphasize the preservation and enhancement of customer relationships.


http://www.prcnet.com/                  Hit: [10]              Apr 14, 2004    


25. Princeton Consulting
European consulting company focusing on customer relationship management and customer-focused eBusiness. Includes management, company background, values, partners, news and client list.


http://www.princecon.com/                  Hit: [22]              Apr 14, 2004    


26. Pyramid
Provides customer research (consumer research and business-to-business research), industry benchmarking and customer relationship management strategies and process development.


http://www.pyramidupdate.com/                  Hit: [9]              Apr 14, 2004    


27. San Jose Focus
Facilitates focus groups for market research purposes only.


http://www.sjfocus.com/                  Hit: [10]              Apr 14, 2004    


28. Service Quality Institute
Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.


http://www.customer-service.com/                  Hit: [7]              Apr 14, 2004    


29. Stan Adams and Associates, Inc.
Consulting and training services focused on prevention and measurement of customer service problems. Based in Mississauga, Ontario, Canada.


http://www.salesprevention.com/                  Hit: [14]              Apr 14, 2004    


30. Sterling Consulting Group, Inc.
Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.


http://www.quality-service.com/                  Hit: [13]              Apr 14, 2004    

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