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Customer Service:

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11. eLoyalty
Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics.


http://www.eloyalty.net/                  Hit: [14]              Apr 14, 2004    


12. ExecTrainer.com
Progressive Image assists businesses and individuals in enhancing their image through improved customer service skills and executive training.


http://www.exectrainer.com/                  Hit: [8]              Apr 14, 2004    


13. Golden Resources Marketing Group
Provides mystery shopping services, merchandising, and point of sale marketing audits.


http://hometown.aol.com/cgr315/index.html                  Hit: [16]              Apr 14, 2004    


14. Hipbone, Inc.
Solutions for live online collaboration between customers and sales and customer service agents.


http://www.hipbone.com/                  Hit: [12]              Apr 14, 2004    


15. How To Improve Customer Service
An informative article on how companies can immediately begin to improve customer service.


http://www.theacagroup.com/customerservice.htm                  Hit: [12]              Apr 14, 2004    


16. Impact Learning Systems
Skill-based training programs designed to change behavior and improve customer contact skills and related performance.


http://www.impactlearning.com/                  Hit: [18]              Apr 14, 2004    


17. Interact Management Consultants Pty Ltd
Provider of consulting services and products that grow and protect large-scale, retail clients' customer relationships.


http://www.interactmanagement.com.au/                  Hit: [10]              Apr 14, 2004    


18. Mercantile Systems & Surveys
Specializes in hospitality industry employee evaluation, training and monitoring.


http://www.mercsurveys.com/                  Hit: [8]              Apr 14, 2004    


19. Motivational Training Center
Provides customer service training and motivational seminars.


http://www.thechickenlady.com/                  Hit: [8]              Apr 14, 2004    


20. National Customer Service Week
Provides companies with rewards, incentives and guidance to recognize service reps for National Customer Service Week (Oct. 2-6).


http://www.customerserviceweek.com/                  Hit: [9]              Apr 14, 2004    

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